Mazda Warranties from City Mazda

Confidence, built in

At City Mazda, we pride ourselves on our commitment to quality, which is why every new vehicle is backed by a five year, unlimited kilometre warranty.

What's Covered?

What's Covered?

If you’ve recently bought a new Mazda, you’ll be backed by a five year, unlimited kilometre warranty that covers any defect in material or workmanship in both parts and panels.

For full details take a look at our terms and conditions

Genuine Parts and Panels

Genuine Parts and Panels

We’ll always recommend that you service your Mazda with Mazda Genuine Parts. Not only because they help maintain the integrity of your Zoom-Zoom, but because all genuine parts are backed by Mazda's Parts and Panel warranty.

Find out more

City Mazda Protected Warranty

Our Mechanical Protection Plan will give you peace of mind, providing added protection for five years after the Mazda Manufacturers warranty expires.


  • Covered for 5 years after factory warranty or upto 175,000 kms since manufacture
  • $1,000 per claim
  • $3,000 of claims available over term of contract
  • Covers most internally lubricated components of the vehicle. Plus the engine management computer.


  • Covered for 5 years after factory warranty or upto 200,000 kms since manufacture
  • $2,000 per claim
  • Unlimited claims over the term of contract
  • Platnum Plus National Roadside assistance. Coverage for 10 years from purchase date.
  • Covers most major moving mechanical components of the vehicle. Plus the engine management computer.

Mazda New vehicle warranty for passenger vehicles

Mazda's passenger vehicle range is backed by a 5-year, unlimited kilometre warranty. It covers parts and panels so you can enjoy your new Mazda with peace of mind.

Mazda extended warranty

  • Extended warranty is only available for purchase at the time of a new Mazda vehicle sale or when the vehicle is purchased second hand from an authorised Mazda dealer within the existing warranty period.
  • Once purchased, the Extended warranty gives you a further 12 months protection after your standard 5 year new vehicle warranty expires. This means your new Mazda will be covered by our factory warranty for a total of 4 years, with unlimited kilometres.
  • Is fully transferable if selling your Mazda during the warranty period – enhancing resale value.
  • Has no limit or excess if you make a claim. For full terms and conditions please refer to Mazda's New Vehicle Warranty.
  • Extended warranty is not available on BT-50 vehicles

New vehicle warranty for your BT-50

BT-50 has a two-year, unlimited kilometre warranty. If you haven't reached 100,000 km at the end of two years, your cover extends to five-years or 100,000 km, whichever comes first.

Make A Claim

In the unlikely event that something does go wrong during your warranty period, contact City Mazda for support and advice.

They’ll need you to provide:

  • full details of what’s wrong with your vehicle
  • your name, address and telephone number

Once they’ve got all the information they need, they’ll book you in for the repair at the next available time.